The Little Parcel Co.

FAQs

 

 Q: When will my order be delivered?

Perth Metro Standard                           Free                    1-2 days*

Regional WA                                        Free                 2-4 days**

Interstate                                              Free                     3-7 days (Business)**

* Local pick up from our office in Wembley Downs is available at request

**Remote locations may incur an additional charge and delivery time

Gift box orders take one day to prepare and ship.  If you require your order by a specific date or have an urgent request, please contact us as soon as possible.  We can also assist with weekend deliveries, please email  to discuss.

Q: What delivery method do you use?

A: We use a combination of courier and postal services to provide an effective service.

Q: What if there is something wrong with my gift box?

Please contact us immediately to discuss and we will arrange a replacement. 

Q: Can I ask for a custom box?

A: Yes! We love to be creative. Email us with a brief description of your requirements and we will be in contact to discuss some options.

Q: Can you add a personalised note to the gift box?

A: Absolutely, please add your message during the checkout process.  Your message will be handwritten on one our beautiful cards.

Q: Do you deliver internationally?

A: Not at this stage, hopefully in the future!